Terms & Conditions
Terms & Conditions
Last Updated: 2026/04/29
Welcome to CleanHome. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to comply with the following terms.
1. General Information
CleanHome provides cleaning products designed for household use. By using our website, you confirm that you are at least 18 years old or accessing the site under supervision.
We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Availability
All products are subject to availability. We strive to ensure that product descriptions, images, and pricing are accurate; however, errors may occasionally occur.
CleanHome reserves the right to:
- Limit quantities
- Discontinue products at any time
- Correct pricing or description errors without notice
3. Orders & Payments
When placing an order, you agree that:
- All information provided is accurate and complete
- Payment details are valid and authorized
We accept secure payments through approved payment methods. Orders will only be processed after successful payment confirmation.
4. Shipping & Delivery
We aim to deliver your orders promptly. Delivery times may vary depending on your location.
- Orders are processed within [1–3 business days]
- Delivery timelines are estimates and may be affected by external factors
- CleanHome is not responsible for delays caused by couriers or unforeseen circumstances
5. Returns & Refunds
We offer a 7-day return policy from the date of delivery.
To be eligible for a return:
- The product must be unused and in original packaging
- Proof of purchase is required
Refunds will be processed after inspection of returned items. Shipping fees may not be refundable.
6. Product Usage & Safety
Our products are designed for intended household use only.
CleanHome is not responsible for:
- Misuse of products
- Failure to follow instructions
- Any damages resulting from improper use
Always read and follow product instructions carefully.
7. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of CleanHome and may not be copied, reproduced, or used without permission.
8. Limitation of Liability
CleanHome shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data and ensuring secure transactions.
10. Governing Law
These Terms & Conditions are governed by the laws of Sri Lanka. Any disputes will be subject to the jurisdiction of local courts.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
📧 support@cleanhome.lk
📞 +94 77 123 4567